Help & FAQs

Pick your side โ€” creator or brand.


Most asked

When do I get paid?

Once you mark your content as delivered, the brand has 3โ€“7 days to confirm (3 days for returning brands, 7 days for first-time brands). If they confirm early, your payout is released immediately. If there's no response within the window, funds are automatically released. Stripe then deposits to your bank within 1โ€“2 business days.

Getting started
How do I get listed?

Sign up, complete your creator profile โ€” niche, audience size, and pricing โ€” and your listing goes live in the marketplace immediately. There are no approval gates; you appear to brands as soon as your profile is set up.

Can I set my own pricing?

Yes. You set your rate on your creator profile and can update it at any time. Brands see your price before booking and you're never obligated to accept a deal.

What counts as proof of delivery?

A live, public URL to the published content โ€” a newsletter issue, YouTube video, or social post. You submit this from your creator dashboard when the content goes live. The brand uses this link to confirm the ad ran as expected.

Payouts
What is the platform fee?

Sporeboard charges 15% per transaction โ€” no subscriptions, no upfront costs. On a $100 booking, Stripe deducts their processing fee (~3%) first, then you receive 85% of the remainder. Founding creators (first 100 on the platform) lock in 10% for life and receive a permanent ๐Ÿ„ badge on their listing.

How do I connect my Stripe account?

Go to Payouts in your creator dashboard and click 'Connect Stripe.' You'll complete Stripe's standard Connect onboarding โ€” it takes about 5 minutes. You must connect Stripe before you can receive any payouts; completed deals will queue until you do.

How long does it take to receive my money after delivery is confirmed?

Once Sporeboard releases your funds โ€” either after the brand confirms delivery or after the auto-release window (3โ€“7 days depending on whether it's the brand's first deal) โ€” Stripe processes the transfer within 1โ€“2 business days on a standard payout schedule. You can view your payout status directly in your Stripe dashboard.

Verification
How do I get verified?

After creating your listing, follow the steps for your platform โ€” Instagram: DM @sporeboard with !verify. TikTok: DM @sporeboard with !verify. YouTube: while signed into your channel's Google account, comment !verify on our verification video at youtu.be/s7MSmZjcyjw. Newsletter: email support@sporeboard.live with your newsletter URL and a screenshot of your subscriber dashboard (from Substack, Beehiiv, ConvertKit, etc.) showing your subscriber count. Once submitted, allow up to 24 hours for your verified badge to appear.

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Report a bug

Tell us what went sideways โ€” a screenshot helps. Bugs are triaged the same day, usually within hours.

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